Hot Wallet & Exchange Exposure
When the venue holding your balance fails.
Assets held on an exchange or in a connected hot wallet carry counterparty and operational risk you cannot control. This cover responds to defined loss events at the venue — a hack, insolvency, or a prolonged withdrawal freeze — after the venue's own recovery processes have run.
Maximum available limit CAD 10 million, subject to underwriting
What the cover addresses
Exchange hack
Loss of your balances following a security breach at a scheduled venue.
Exchange insolvency
The unrecovered residual of balances after insolvency proceedings at a scheduled venue.
Withdrawal freeze
Defined financial consequences of a freeze lasting beyond the waiting period stated in the policy.
Hot-wallet theft
Theft from your own connected wallets through unauthorised signing, where controls were in place.
Conditions underwriters expect
- Named venue schedule kept current
- MFA with hardware keys on every venue account
- Withdrawal allow-listing enabled
- Monthly balance reconciliation
Not covered
- Trading or liquidation losses
- Balances on venues not named in the schedule
- Lending, earn or yield programmes
- Loss from phishing where MFA was not enabled