Tell us
Write to complaints@admiralinsurance.ca or call 416-555-0190. We acknowledge every complaint within 2 business days.
Our review
Our complaints officer reviews the matter independently of the staff involved and sends a written response, normally within 30 days.
If you remain unhappy
You may refer the matter to the insurer's internal ombudsman, then to the General Insurance OmbudService (GIO), or in Quebec to the Autorité des marchés financiers (AMF). Federal consumer guidance is available from FCAC.