Coverage
What can be insured, and what cannot.
Each line below addresses a specific, named failure mode. Every product page sets out cover, conditions and exclusions with equal prominence.
Custody & Cold Storage
Loss, theft or destruction of private keys and backup material.
Maximum available limit CAD 50 million, subject to underwriting
Hot Wallet & Exchange Exposure
Balances on third-party venues, exchange insolvency and hack-related loss.
Maximum available limit CAD 10 million, subject to underwriting
Smart Contract & Protocol Risk
Exploits, oracle failure, bridge failure and governance attacks.
Maximum available limit CAD 25 million, subject to underwriting
Validator & Staking Risk
Slashing penalties, downtime penalties and unbonding-period loss.
Maximum available limit CAD 15 million, subject to underwriting
Swift & International Transfer Risk
International bank-to-bank transfers for individuals and businesses — cover while your money is in transit.
Maximum available limit CAD 20 million, subject to underwriting
Business Liability
Professional indemnity, cyber, D&O, crime and social-engineering fraud.
Maximum available limit CAD 30 million, subject to underwriting
Key Person & Operational Continuity
Loss of a critical individual, multisig succession gaps, business interruption.
Maximum available limit CAD 10 million, subject to underwriting
Comparing arrangements
| Dimension | Self-custody | Exchange-custodied | Institutional custody |
|---|---|---|---|
| Who controls keys | You | The exchange | Qualified custodian |
| Counterparty risk | None | High | Low to moderate |
| Key-loss risk | High without backups | Borne by exchange | Low, with HSMs and ceremonies |
| Insolvency exposure | None | Significant | Reduced by segregation |
| Hack exposure | Device and phishing | Venue-wide hot wallets | Mostly cold, limited hot |
| Succession risk | High | Low (account recovery) | Low |
| Regulatory oversight | None | CIRO / provincial, varies | Typically regulated |
| Evidence for underwriters | Your own procedures | Venue disclosures | SOC reports, audits |
| Typical insurance route | Personal custody cover | Exchange exposure cover | Excess above custodian programme |
| Dimension | On-chain transfer | SWIFT international transfer | OTC desk settlement |
|---|---|---|---|
| Settlement time | Minutes, by block confirmation | Same day to T+3, by corridor | Minutes to T+1, by agreement |
| Recallability | None once confirmed | Possible via recall request, not guaranteed | Contractual only |
| Who holds funds in transit | No one — the network | Correspondent and intermediary banks | The desk or its banks |
| Principal failure point | Wrong address, compromised key | Correspondent hold, mandate fraud | One leg settles, the other fails |
| Evidence trail | Transaction hash, public ledger | MT103, MT202, UETR, bank advice | Trade confirmation, both legs' records |
| Typical loss scenario | Address-poisoning or key theft | Business email compromise | Counterparty halts after fiat clears |
| Security controls required | Allow-listing, multisig, test sends | Dual authorisation, callback verification | Delivery-versus-payment, escrow |
| Which policy responds | Custody or Hot Wallet cover | Swift & International Transfer | Conversion-leg cover |